Chicopee COVID-19 Assurance

Scenario 1: Full Season Closure

Should Chicopee be told between December 1, 2021 and Opening Day that we are not able to operate for the season, or if it is not feasible due to a Public Health ruling, we will move your purchase to the 2022-2023 season (no refunds).

 

Scenario 2: 14-Day Season Pause

Should Chicopee not be able to operate because of a Public Health closure due to COVID-19, up to and including 14 days, all Memberships, Season Passes, Cards, Programs and Camps will continue after shutdown with no credit. We will essentially pause the operation during this time.

 

Scenario 3: 14-Day Season Interruption

Should Chicopee not be able to operate because of a Public Health closure due to COVID-19, for more than 14 days, all Memberships, Season Passes, Cards, Programs and Camps will be prorated for the number of days closed beyond 14 days, and a credit issued to the original payee in the form of a Chicopee credit. These transactions would be completed by March 31, 2022.

Sample Calculation: Public Health closure for 20 days = Day 1 to 14 is paused; Day 15 to 20 (6 days) will be credited in the form of a Chicopee credit on your account.

We will only allow a maximum of one Scenario 2, where we would pause the business without any option for credit. Should we encounter Scenario 3 multiple times there would be a cumulative credit offered.

There will be no refunds! Credit will be issued to your Chicopee account, and be valid until March 1, 2023.

Our opening day and closing days are dependant upon weather and snow load. We have published a projected opening date of Saturday, December 18, 2021, and a projected closing date of Sunday, March 20, 2022. Calculations will be based on the actual opening and closing dates.