Terms & Conditions

Terms & Conditions

Memberships & Passes

Passes & memberships are non-transferable & non-refundable.

Winter / Green Season Programs or Camps

All program sales are final.
Students may transfer their program/camp to another date (subject to availability) if the request is made at least 72 hours prior to the start of the program/camp. No transfer will be made after the program start.
All unattended lessons will be forfeited.
All programs run rain or shine, please dress for the weather. 
If Chicopee is unable to operate due to weather conditions the program will be extended 1 day for camps or 1 week for programs.

Please call Chicopee at 519-894-5610 or check http://www.discoverchicopee.com if you have any questions regarding your lesson/camp status.

Programs/lessons or camps cancelled by Chicopee due to lack of registration will be completely refunded by the method of the original payment and to the original payee.

Refunds

Refunds will be considered for medical reasons only on a case by case basis. Any requests must be submitted to Guest Services in writing with support documentation (Doctor’s note, lesson tag/membership/pass) prior to the start of the program/camp or the start of the winter season for consideration.

Receipt of documentation does not guarantee approval.